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Shipping and Returns Policy

Shipping Policy

Shipping Locations

Plinko-Imba currently ships to all major cities and towns across India.

Processing Time

  • All orders are processed within 1-2 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping MethodEstimated Delivery TimeShipping Cost
Standard Shipping5-7 business days₹100
Express Shipping2-3 business days₹150
  • Delivery delays can occasionally occur.
  • We do not currently offer international shipping.

Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Plinko-Imba is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Plinko-Imba is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Return Process

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable Items

Several types of goods are exempt from being returned:

  • We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Return Procedure

To initiate a return, please contact us at [email protected]. Please include your order number and reason for return. We will respond with instructions on how to return your items.

Phone: +917506395234

Can I get a refund in my bank account for a return?

Prepaid orders have the option of receiving refunds either in the form of credits in your same Bank Account, Card or Wallet from which the original payment was made. Requests for bank transfers can only be made for up to 7 days from when the return is delivered.

Can I return some products out of a larger order?

Yes, you can return a part of an order, but any discounts, coupons, or combo offers applied on your order will not be considered when processing these returns.